What Could Possibly Go Wrong, and the Undo Button

My team makes use of premortem thinking: as part of planning action, immediate or long term, consider how it might go wrong. We think ourselves into the future looking back at a project (or a meeting). Humans are surprisingly good at this time-travelling.

For me, this is part of a principle Asset Managers should embrace: the principle of reversibility.  It’s not just about understanding the consequences of our decisions, but also about planning for the ability to undo or reverse their effects if needed. Sure, you can’t un-ring a bell, but we can find ways to get as close as possible to the pre-action state and minimize the impact if we think about it right from the start.

Do our plans have exit strategies or an undo button? None that I have seen, why not?

This is especially crucial in infrastructure projects, where large investments and long lifespans magnify the potential impacts. How would they be delivered differently if that was required?  Would that requirement cause us to better maintain the infrastructure we currently have? I think so. 

Let’s face the hard questions: Can we put rare earth metals back in the ground? Can we undo the energy consumed in building something new?

By embracing the principle in Asset Management and infrastructure decision-making, we can strive for resilient and adaptive systems that serve the present while safeguarding the future of generations to come.  We navigate challenges with eyes wide open.

We ask tough questions, anticipate consequences, and face the answers with truth – and then we create our plans and strategies.

Asset Management – Necessary, but is it sufficient?

In case you haven’t caught up with it yet, ALGA’s ‘2024 National State of the Assets Report: future proofing our communities’ was released a week ago.  You can download a copy of the Summary and Technical reports here:

Sometimes reviewing a report is a chore. This was a pleasure. It ticked all the boxes: it was very readable; honed in on the important issues and provided useful, verified data.  It would be impossible for anyone to read this report and not gain a great appreciation for the pressures being faced by all councils, but especially smaller and regional councils, as they face the combined effect of asset ageing, climate change, increasing consumer expectations and more stringent regulations – and very little access to funding.

My overwhelming reaction, and it may be yours too, was to realise that better asset management is unlikely, by itself, to be sufficient. And this may be the most important take away. Asset Management is often presented as a panacea, it is not – but it is where we must start, for if we cannot manage effectively what we already have, how can we ask for more?

The good news is that this ALGA report indicates improvements are being made.   How we express data has a major effect on how it is received. I particularly appreciated having infrastructure costs expressed per ratepayer.  There was a time when we felt that large aggegate numbers had more impact and everybody tried to make their future costs as big as possible ‘to be impressive’, but expressing costs on a small personal scale, i.e. per ratepayer, enables greater understanding.  We are more able to feel it.  I also like the way that averages were dealt with. When I started work on life cycle renewal costs, realising that averages concealed more than they revealed, I put a lot of effort into calculating full age distributions.  But ALGA has realised we don’t need to do all that work if we supplement the average with an indication of the extent of the most urgent of renewals. Very sensible.  Indeed the entire report is very sensible.  There is a lot of data, but it is carefully designed not to overwhelm. 

It is a useful base for arguing for change. Change in the way we fund councils, change in the way we record and use depreciation figures are the first two that come to mind.  What else would you like to see changed?

Raising Our Game

Penny and Ruth at AM Peak gala dinner, April 16 2024

Since I last posted I have spent a month celebrating 40 years of Asset Management in Australia with Penny, Jeff and Gregory; gone to one of my favourite conferences in Minneapolis; taught an advanced AM course to some sophisticated AM practitioners in Calgary, as well delivering to as a post ISO 55000 certification client in California.

I have been thinking about where AM needs to go next, at the same time as worrying that things have not moved far enough.

And it just keeps coming back to: We Need to Raise our Game. And not because what Penny kicked off four decades ago hasn’t made a huge difference already.

But I want us to do more.

First, to effect what Penny set out to do through Talking Infrastructure: to look up and out, to make a difference to key decisions on what infrastructure we really need.

Secondly, as I start to unwind from delivering basic AM training – something I have loved doing for nearly 14 years now – I reflect on our competencies.

This kicks off a series of questions and reflections on what we want to change, and how to do it.

How to interest existing AM practitioners in upskilling on risk, data analysis, culture/ system change, persuasion, strategic thinking?

How to find people who want to challenge the status quo on infrastructure projects?

What can we best offer from our collective experiences to support better decision-making?

I am looking forward to this!

Our 40th

A lovely sunny day in the Blue Mountains with Ruth Wallsgrove and Jeff Roorda

“ It was great to celebrate Asset Management’s 40th year with many old friends and new, a celebration that started with AM Peak in Adelaide and finished with the IPWC Conference in Melbourne. At both ot these gatherings about 30% of the attendees were women, mostly young women, such a very good sign for the future of AM. Also good signs of ethnic diversity. I recalled the beginning of both associations and so had occasion to reflect on how they have grown and developed over the years. 

In between these events I was able to spend time in Brisbane and meet with AM friends and colleagues of #Chris Adam at Stantec and #Joe Mathew at QUT, while enjoying the company of my long time friend #Kerry McGovern.  Then it was on to the Blue Mountains to meet #Lis Bastian and to stay with #Jeff Roorda, Infrastructure Director with the BM City Council. This was shortly after a major landslide had caused the  collapse of the only road into Megalong Valley. A new temporary road was built within days but was only able to cope with light traffic putting Jeff in the position of dealing with simultaneous environmental, economic and social disasters in this very beautiful and highly sensitive area.  Then just a day ago came news of a sink hole in a Sydney suburb, the result of heavy rains and it is likely that many more of us will be dealing with triple disasters soon.

The truth is that across the country we are facing major challenges and major change and much that we think we know now needs serious reconsideration. I am now taking a Sabbatical or “Time Out” for the next six months to research and reflect on what those of us in the Infrastructure and Asset Management game can do, but I am happy to receive your ideas If you are also concerned.

PS. I have today done what I should have done weeks ago and that is to upload all the remaining chapters of Norman Eason’s “Maintenance and Asset Management Information Systems“.  Now this link will get you the lot!  Do have a look. I am sure that you will be surprised by how much you can still learn from work that was written 25 years ago!  Then the idea was to develop understanding so we tackled the ‘why’ of different issues. Today the emphasis has been on the ‘how’.  But the ‘Why’ is still critically important – because likely different .

40:40 Vision: Celebrations of Asset Management this month

Come and meet Penny and Talking Infrastructure in person! Watch this space for additional details, but here’s the programme so far:

April 15 & 16 AMPeak, Adelaide. Penny and Ruth will be at AMPeak.

April 18, Stantec, Brisbane

April 19, PACoG, Brisbane. Asset Institute, QUT, 11am- 12.30, followed by lunch. Join Joe Mathew and Kerry McGivern along with Penny and Ruth to discuss what we’ve learnt in 40 years – and look forward to the next 40.  Includes a look of what is happening with asset management internationally, in this big year for AM.

April 23, Blue Mountains City Council, Katoomba, 10am to noon. Seminar with Jeff Roorda on Blue Mountains City Council planetary health and disaster recovery experience, plus update on the new advocacy project underway by IPWEA Roads and Transport Directorate (IPWEA RTD – NSW/ACT),   on Lessons Learned from Disaster Recovery, to assist NSW Councils work with Local, Strate and Federal Government Agencies.

April 24, Sydney event, Dawes Point. 6-10pm Harbour View Hotel, 18 Lower Fort Street, Dawes Point, NSW 2000. Using the recent experiences of the Blue Mountains City Council, Talking Infrastructure is holding an event in central Sydney to call for urgent changes in all of our asset mindsets and tools to ensure planetary health, biodiversity and climate change resilience. Meet with Penny, Jeff, Gregory and Ruth, plus local IPWEA. Food provided thanks to AMCL.

April 30, IPWE, Melbourne. Presentation by Penny. Penny and Ruth will be at IPWE until May 3.  There will also be a dinner out in Melbourne for TI friends and colleagues – please let us know if you would like to join us. And bring along your copy of Penny’s book to get signed!

RSVP amis40@talkinginfrastructure.com

RSVP AMis40!

If you are planning to attend our Sydney celebration, please RSVP to: amis40@talkinginfrastructure.com so we can keep an eye on numbers – limited to the first 60! Event is free, includes food and discussion with Penny Burns and Jeff Roorda and a whole heap of old friends and colleagues.

Full update of the 40th year celebration events shortly!

Join us April 24 in Sydney!

Join us at the Harbour View Hotel in the Rocks and help celebrate with finger food and drinks – plus Penny and Jeff on what we have learnt from the last 40 years to help us meet the challenges of the next 40.

Many thanks to Richard Edwards, Lynn Furniss and Matt Miles of AMCL

Maintenance and Asset Management Information Systems by Norman Eason

Today we uploaded Part 4 of this serial. See what is available – and come back next week for more. .. May 15. All remaining parts have now been added. This is now the whole thing. Enjoy!

CONTENTS

Part One

Chapter 1, p.01  Scope of this book – what’s in it and what’s not

Chapter 2, p.12  Maintenance and Asset Management – the difference between them

Chapter 3, p. 22 Data and Information, Pt 1 – not the technology but the use

Part Two

Chapter 3, p. 35 Data and Information, Pt 2 – differing needs of Maintenance and Asset Manaagement

Chapter 4, p.45 Objectives of Maintenance and Asset Management Systems – differences due to the attitudes of company management and maintenance operations

Part Three

Chapter 5, p.58 The nature of the problem – and the problem of lock-in

Chapter 6, p.71 Codes – the way an organisation describes itself in an information system

Part Four

Chapter 7, p.83 Functions – how to ensure the functions you need are fhe functions you get

Chapter 8, p.87 Technology – trends to be aware of

Chapter 9, p.99 Culture – a new and different framework for thinking about information systems

Part Five

Chapter 10, p.110 Evolution – when does the implementation of a new system end?

Chapter 11, p.120 Interconnection – maintenance systems are not the first to be computerised

Chapter 12, p.130 Methodologies – with the maturity of methodology comes a new are of divergence

Chapter 13, p.135 Traditional approach to product development – evolution v revolution

Part Six

Chapter 14, p.142 Successful procurement for through-life effectiveness – 5 areas that need to be addressed

Part Seven

Chapter 15, p. 172 Objective assessment of progress – productivity is the act of bringing a  company closer to its goals.

Keep the Dates to Celebrate!

Penny Burns and Talking Infrastructure will be on the move in April to celebrate 40 years of Asset Management, and look forward to the next 40.

Adelaide April 15 & 16, Penny and Ruth will be celebrating at AM Peak.

Brisbane events April 17-19

Sydney April 24, venue TBC: Asset Valuation in a time of Climate Crisis. Including Jeff Roorda on how Blue Mountains City Council is taking a radically new approach, as well as Penny on how we must rethink our AMP modelling.

Melbourne April 30, IPWC. Penny speaking on the opening morning of IPWEA conference

Wellington May 4-6, events to be announced

Let us know if you are interested in meeting up in any of these cities.

See you in April! #AMis40

An antidote to thoughtlessness

Nobody likes being told what to do. So ‘Maintenance and Asset Management Information Systems’ doesn’t. Norman Eason’s vast experience and insightful observations will simply help you think it out for yourself! Much more enjoyable.

Part 2 of our serialisation of Norman Eason’s ‘Maintenance and Asset Management Information Systems’ addresses the problem of data into information.  

My own experience – and I suspect yours also – is that when data storage became so cheap as to be ignored, we also tended to ignore data relevance.  Early tendencies were to collect whatever we could – and figure out its use later. Are we still doing this? 

Are you really sure?

Why not check? In Part 2 of Norman’s book, now available on the Talking Infrastructure website, Norman addresses the practical needs of both maintenance AND asset management – and makes a clear distinction between the two.  

His work is easy, and it is fun to read.