Puzzles, Problems and Predicaments

My boss has been heard to say that when they started the company in 1997, he assumed that within a few years we would have figured everything all out and would just be applying the Asset Management manual. Instead, we learn something new on every project… Twenty five years on, that’s certainly true for me.

From Bill Wallsgrove

My old colleague John Lavan described what we have to do as tackling problems, not solving puzzles.

A puzzle is (in his terms) something where you already know what you have to do to solve it. It’s a rule-based game, like school-level mathematics. Apply this methodology and it will come out right.

Whereas we are faced with problems, where we don’t necessarily know what to do, or if there is a good solution.

As soon as we work out a useful approach on something, we’re faced with having to evolve it further. That is, even if we’re lucky enough to have a good way to start.

Fellow Talking Infrastructure Board member Lou takes this further. There are puzzles, which don’t resemble Asset Management, but perhaps some engineers still wish for; problems, which seems to be our AM world; and predicaments, where there maybe isn’t a solution at all.

I’d like to think building an asset inventory is a puzzle that we already know how to solve. Plenty of individuals don’t yet know, of course, but that feels like just an issue of communication.

On the other hand, what’s an effective strategy for Asset Management in a particular organization? We know the principles (alignment to corporate targets, the Six Box Model of elements), but that’s merely the opening tool kit.  Making Asset Management business as usual is a problem, still, for just about everyone. Too many variables and different nuances.

Old age is a predicament. And as for climate change?  Maybe, given human psychology, it’s a predicament, not simply a problem.